“Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life. In each meeting, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves
the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. ICF member coaches recognize that results are a matter of the client’s intentions, choices and actions, supported by the coach’s efforts and application of the coaching process.”
– Source: International Coach Federation (www.coachfederation.org)
ICF CODE OF ETHICS
Part One: Definition of Coaching
Section 1: Definitions
- Coaching: Coaching is partnering with clients in a thought-provoking and creative process that
inspires them to maximize their personal and professional potential.
- A professional coaching relationship: A professional coaching relationship exists when coaching
includes a business agreement or contract that defines the responsibilities of each party.
- An ICF Professional Coach: An ICF Professional Coach also agrees to practice the ICF Professional
Core Competencies and pledges accountability to the ICF Code of Ethics.
In order to clarify roles in the coaching relationship, it is often necessary to distinguish between the client and
the sponsor. In most cases, the client and sponsor are the same person and therefore jointly referred to as the
client. For purposes of identification, however, the International Coach Federation defines these roles as
- Client: The “client” is the person(s) being coached.
- Sponsor: The “sponsor” is the entity (including its representatives) paying for and/or arranging for
coaching services to be provided.
In all cases, coaching engagement contracts or agreements should clearly establish the rights, roles, and
responsibilities for both the client and sponsor if they are not the same persons.
Part Two: The ICF Standards of Ethical Conduct
Preamble: ICF Professional Coaches aspire to conduct themselves in a manner that reflects positively upon the
coaching profession; are respectful of different approaches to coaching; and recognize that they are also bound
by applicable laws and regulations.
Section 1: Professional Conduct At Large
As a coach:
1) I will not knowingly make any public statement that is untrue or misleading about what I offer as a coach, or
make false claims in any written documents relating to the coaching profession or my credentials or the ICF.
2) I will accurately identify my coaching qualifications, expertise, experience, certifications and ICF Credentials.
3) I will recognize and honor the efforts and contributions of others and not misrepresent them as my own. I
understand that violating this standard may leave me subject to legal remedy by a third party.
4) I will, at all times, strive to recognize personal issues that may impair, conflict, or interfere with my coaching
performance or my professional coaching relationships. Whenever the facts and circumstances necessitate, I
will promptly seek professional assistance and determine the action to be taken, including whether it is
appropriate to suspend or terminate my coaching relationship(s).
5) I will conduct myself in accordance with the ICF Code of Ethics in all coach training, coach mentoring, and
coach supervisory activities.
6) I will conduct and report research with competence, honesty, and within recognized scientific standards and
applicable subject guidelines. My research will be carried out with the necessary consent and approval of those
involved, and with an approach that will protect participants from any potential harm. All research efforts will be
performed in a manner that complies with all the applicable laws of the country in which the research is
7) I will maintain, store, and dispose of any records created during my coaching business in a manner that
promotes confidentiality, security, and privacy, and complies with any applicable laws and agreements
8) I will use ICF member contact information (e-mail addresses, telephone numbers, etc.) only in the manner
and to the extent authorized by the ICF.
Section 2: Conflicts of Interest
As a coach:
9) I will seek to avoid conflicts of interest and potential conflicts of interest and openly disclose any such
conflicts. I will offer to remove myself when such a conflict arises.
10) I will disclose to my client and his or her sponsor all anticipated compensation from third parties that I may
pay or receive for referrals of that client.
11) I will only barter for services, goods or other non-monetary remuneration when it will not impair the
12) I will not knowingly take any personal, professional, or monetary advantage or benefit of the coach-client
relationship, except by a form of compensation as agreed in the agreement or contract.
ICF – Advancing the Art, Science and Practice of Professional Coaching Page 3 of 4
Section 3: Professional Conduct with Clients
As a coach:
13) I will not knowingly mislead or make false claims about what my client or sponsor will receive from the
coaching process or from me as the coach.
14) I will not give my prospective clients or sponsors information or advice I know or believe to be misleading or
15) I will have clear agreements or contracts with my clients and sponsor(s). I will honor all agreements or
contracts made in the context of professional coaching relationships.
16) I will carefully explain and strive to ensure that, prior to or at the initial meeting, my coaching client and
sponsor(s) understand the nature of coaching, the nature and limits of confidentiality, financial arrangements,
and any other terms of the coaching agreement or contract.
17) I will be responsible for setting clear, appropriate, and culturally sensitive boundaries that govern any
physical contact I may have with my clients or sponsors.
18) I will not become sexually intimate with any of my current clients or sponsors.
19) I will respect the client’s right to terminate the coaching relationship at any point during the process, subject
to the provisions of the agreement or contract. I will be alert to indications that the client is no longer benefiting
from our coaching relationship.
20) I will encourage the client or sponsor to make a change if I believe the client or sponsor would be better
served by another coach or by another resource.
21) I will suggest my client seek the services of other professionals when deemed necessary or appropriate.
As a coach:
22) I will maintain the strictest levels of confidentiality with all client and sponsor information. I will have a clear
agreement or contract before releasing information to another person, unless required by law.
23) I will have a clear agreement upon how coaching information will be exchanged among coach, client, and
24) When acting as a trainer of student coaches, I will clarify confidentiality policies with the students.
25) I will have associated coaches and other persons whom I manage in service of my clients and their
sponsors in a paid or volunteer capacity make clear agreements or contracts to adhere to the ICF Code of
Ethics Part 2, Section 4: Confidentiality/Privacy standards and the entire ICF Code of Ethics to the extent
Part Three: The ICF Pledge of Ethics
As an ICF Professional Coach, I acknowledge and agree to honor my ethical and legal obligations to my
coaching clients and sponsors, colleagues, and to the public at large. I pledge to comply with the ICF Code of
Ethics, and to practice these standards with those whom I coach.
If I breach this Pledge of Ethics or any part of the ICF Code of Ethics, I agree that the ICF in its sole discretion
may hold me accountable for so doing. I further agree that my accountability to the ICF for any breach may
include sanctions, such as loss of my ICF membership and/or my ICF Credentials.
Approved by the Ethics and Standards Committee on October 30, 2008.
Approved by the ICF Part One: Definition of Coaching